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Support

1. How much assistance do you provide for my website?

2. What type of support do you offer?

ITA Network Solutions UK will assist you with all support for services provided directly thru ITA Network Solutions UK . We will help you with basic settings for your email software and FTP client, as well as assist you with using the web browser control panel.

ITA Network Solutions UK is not responsible for teaching you how to use another company's products. Example: We will assist you with the settings for using ITA Network Solutions UK , but we will not teach you how to actually use the product itself. You need to contact the software maker in such a situation, who provides tech support for how to use their product.

ITA Network Solutions UK cannot even attempt to support all the thousands of software products on the market
.
ITA Network Solutions UK will attempt to provide some tech support for the most popular programs our clients use.

ITA Network Solutions UK is not responsible for assisting with your own programs and cgi scripts. If you choose to install your own programs and CGI scripts on your site, you are responsible fully for installing them. ITA Network Solutions UK will provide support for any program or CGI script that we provide pre-installed with your web hosting package.

ITA Network Solutions UK is not responsible for designing, nor developing, your website, including HTML and/or images. ITA Network Solutions UK will attempt to give a quick look at your design/development problem, and offer a suggestion if it is a small issue. Anything complicated relating to design/development is not the responsibility of ITA Network Solutions UK.